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From92US$ /night
Check-in
27Feb2026Select date
Check-out
28Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
-
Close to the city center
Great
8.3
8.2
/10
3.0
3.9
/5

Location

The Surrey Hotel is located just 5 minutes from Auckland's central business district, providing easy access to city attractions. Nearby attractions include Eden Park, MOTAT, Western Springs, and Auckland Zoo, all within walking distance. Visitors can also explore the popular cafes along Ponsonby Road, enhancing the local experience.

Accommodations

The hotel comprises 50 superior and deluxe rooms along with 7 self-contained one-bedroom accommodations offering balcony or courtyard options. For short and long-term stays, there are 18 recently renovated studio units designed for comfort and convenience. Each room type is equipped with modern amenities including flat-screen TVs, mini fridges, and air conditioning.

Dining

The Surrey Cafe & Pub offers a selection of gourmet wood-fired pizzas and kid-friendly meals prepared with locally sourced ingredients. Dining is accompanied by a curated list of New Zealand wines available by the bottle or glass. The inviting covered sunny deck enables outdoor dining, providing an appealing atmosphere year-round.

Business Facilities

The Surrey Hotel features five versatile function rooms, accommodating meetings, training sessions, and private events. Each room is equipped with broadband internet and air conditioning for added convenience. Facilities include natural lighting and wheelchair access, enhancing accessibility for diverse needs.

Family-Friendly Amenities

Family rooms at The Surrey Hotel include two separate bedrooms and shared kitchen facilities, meeting the needs of families traveling together. The hotel is within walking distance of child-friendly attractions such as Auckland Zoo and Eden Park. Competitive rates apply for family accommodations, making it a cost-effective option for groups.

Highlights

Location: 5 minutes from Auckland CBD

Rooms: 50 superior & deluxe accommodations

Dining: Gourmet wood fire pizzas

Business: Five versatile function rooms

Family-Friendly: Separate family rooms with kitchen

Must-do experiences

  • Stroll through the Auckland Domain for beautiful gardens and views.
  • Try a famous meat pie at Bluebird on Victoria Street West.
  • Visit the Auckland Art Gallery for stunning local and international art.
  • Explore the vibrant La Cigale French Market for gourmet delights.
  • Climb to the top of One Tree Hill for panoramic city views.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Motel Studio Located Opposite Hotel
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double or Twin Room
2 persons
220 sq. feet 
2 King Size Beds
Shower
Heating
Superior Double or Twin Room
2 persons
220 sq. feet 
2 Double beds
Shower
Heating
Family Room
2 persons
420 sq. feet 
3 Single beds
Shower
Heating
Click button to see more rooms
Show all rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Indoor swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Room decor

  • Carpeted floor
Show more

Dining Onsite

At The Surrey Hotel, delightful dining awaits at The Surrey Restaurant & Pub, a charming venue that marries traditional European cuisine with a family-friendly atmosphere. Guests can relax on the inviting covered deck or enjoy the warm ambiance inside, all while savoring the best of Auckland's local flavors.
The Surrey Hotel Auckland Restaurant photo
The Surrey Hotel Auckland Restaurant photo
The Surrey Hotel Auckland Restaurant photo

The Surrey Restaurant & Pub

European
Ambiance
Family-friendly and traditional, featuring an inviting covered deck for al fresco dining year-round.
Key Offerings
Savor wholesome dishes crafted from Auckland's local produce and complemented by premium New Zealand wines. A broad selection of kid-friendly meals alongside adult favorites ensures everyone leaves satisfied.
Reservation
Not needed.
Open daily from 07:00 to 21:00.

The Surrey Hotel Location

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
Map view
465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
Nearby
Store
Countdown Grey Lynn Central
800 ft
Grosvenor Street
Grey Lynn Paddling Pool
1700 ft
Restaurants
Kokako Cafe
800 ft
537 Great North Road Grey Lynn
Yaruki Japanese Restaurant
1200 ft
385 Great North Road
Pocket Bar and Kitchen
1100 ft
592 Great North Road Grey Lynn
Cafe Viet
1400 ft
2 Surrey Crescent
Urban Jungle Cafe
1200 ft
Unit 5 571 Great North Road
Empress of India
1400 ft
2 Surrey Crescent
Philippe's Chocolate
2200 ft
293-295 Great North Rd
Jafa Cafe
2800 ft
551 Richmond Road
Taiko Japanese Restaurant & Bar
5200 ft
460A New North Road Beside Kingsland Train Station
Explore Auckland
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Museum of Transport and Technology
Museum of Transport and Technology
20 minutes' walk
The Museum showcases New Zealand's transport history, featuring vintage vehicles and aviation displays, perfect for history buffs.
Auckland Zoo
Auckland Zoo
30 minutes' walk
Home to over 140 species, Auckland Zoo offers an immersive experience with animals in their natural habitats, suitable for families.
Western Springs Stadium and Park
Western Springs Stadium and Park
18 minutes' walk
A scenic park with a lake and picnic areas, great for outdoor activities and family outings, also hosts various local events.
Queen Street
Queen Street
25 minutes' walk
A bustling shopping district featuring shops, cafes, and street performances, perfect for an afternoon of leisure and culture.
Kayaking at Point Chevalier Beach
10 minutes' drive
Rent kayaks and paddle along the serene waters of Point Chevalier Beach, ideal for thrill-seekers and outdoor enthusiasts.
Yoga at Urban Jungle Cafe
5 minutes' walk
Relax with yoga classes offered at Urban Jungle Cafe, combining wellness with a cozy atmosphere and healthy snacks.
Kokako Cafe
Kokako Cafe
3 minutes' walk
A popular spot for its organic coffee and delicious brunch options, with a laid-back vibe and a focus on sustainability.
Yaruki Japanese Restaurant
Yaruki Japanese Restaurant
5 minutes' walk
Authentic Japanese cuisine with a cozy atmosphere, famous for its sushi and ramen, catering to both vegetarian and gluten-free diets.
Kingsland
Kingsland
10 minutes' walk
A vibrant area with live music venues and bars, perfect for nightlife and social gatherings, offering something for everyone.
Aotea Centre
Aotea Centre
30 minutes' walk
A premier event space showcasing concerts, theater productions, and exhibitions, ideal for art and culture enthusiasts.
Getting around
City Centre
Auckland24 min  ·  1.2 mi
Airports
Auckland Airport (AKL)37 min  ·  15.1 mi
Train
Train Station - Kingsland11 min  ·  3000 ft
Train Station - Morningside14 min  ·  3700 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Thai, Tagalog / Filipino
Number of rooms:
69
Former name
Quality Inn West End

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 935 verified reviews
8.1/10
Great
85%
Recommend
Breakfast
8.4/10
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.3/10
Free Wi-Fi
7.8/10
Location
9.0/10
Paid Wi-Fi
8.6/10
Staff
9.2/10
Value for money
8.7/10
Pros
Spacious room
Friendly staff
Good amenities
Cons
Broken power points
Missing items
Bad attitude
Guest reviews
based on 2640 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About The Surrey Hotel
What is the cost of breakfast per person at the hotel?
23 November 2024
The Full Buffet Breakfast is $21.00 NZD per person, and the Continental Breakfast is $15.00 NZD per person.
Can I find rooms with a bathtub available in the hotel?
10 January 2024
The one-bedroom apartment includes a bathtub, while other room types do not.
What is the bond amount required if I pay with a debit card?
05 December 2024
The bond for a stay while paying by debit card is $150.
Is the front desk available 24 hours a day for check-in?
15 April 2025
Yes, the front desk operates 24/7, so checking in at 2:30 AM is not an issue.
Is the swimming pool temperature controlled for comfort?
30 January 2025
Yes, the pool is heated to a comfortable temperature of 29 degrees.
Are late check-in options available for evening arrivals?
18 February 2025
Check-in is possible between 8:00 - 9:00 PM, so evening arrivals can be accommodated.
Is complimentary Wi-Fi available during guests' stays?
12 March 2025
Complimentary limited Wi-Fi is available to guests at the hotel.
What amenities can I expect in the fridge located in my room?
27 May 2025
Rooms feature a small bar fridge for guest convenience.
Are laundry facilities available for guests at the hotel?
08 February 2024
Yes, laundry facilities are available for guest use during their stay.
Can visitors come and stay at the hotel for a certain period?
22 December 2024
Visitors are welcome until 10 PM, but if they park on the property, it's best to inform the reception.

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